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We take great pride in offering outstanding customer service. If you have any questions about any of our policies, please call us at (503) 799-2461 or e-mail us. We are open from 9:00 - 5:00 PST Monday - Friday.

Money Back Guarantee

We stand behind our products and services with a money back guarantee!

We want you to be totally satisfied with your purchase from Reigning Pets Northwest, which is why we offer a money back guarantee on all of our products and services. If you are dissatisfied with your purchase for any reason, simply contact us within 10 days of the date of purchase. If we cannot resolve the problem, we will gladly give you instructions on how to proceed with a refund and/or return. Please see our return policy for details about returning merchandise.

If you have any additional questions, please feel free to e-mail us or call us at (503) 799-2461.

Fast Shipping

We make every effort to ship your order quickly. Please allow up to 2 weeks for delivery of items in stock. Backordered items will be shipped as soon as available. Items ordered together are not necessarily shipped together. Most orders are shipped via USPS from Portland, Oregon. Items purchased with credit cards will be charged immediately and funds held until item ships or further notification is provided. Mail orders over $100.00 paid by check will not be shipped until check has cleared. Please contact us regarding orders being shipped to an international address, rush deliveries, or shipments with special instructions.

If you have any additional questions, please feel free to e-mail us or call us at (503) 799-2461.

Payment Methods

We gladly accept the following payment methods:

• Online payments with Visa, Mastercard, or Discover
• Telephone payments with Visa, Mastercard, or Discover
• E-mail payments with Visa, Mastercard, or Discover

When you place an order by phone or email, you will receive an email confirming the receipt of your order. We will then pack and ship your order within 2 business days during the business week.

If you have any questions, please contact us at (503) 799-2461 or e-mail us.

Returns, Exchanges, or Cancellations

Returns:

If your order arrived damaged, is defective or we sent the wrong item, please call us at (503) 799-2461 or e-mail us to request a return authorization number (RA number).  We are unable to accept returns without an RA number.  RA numbers are valid for 30 days after the original invoice date of the order and cannot be extended or re-issued.  

Please write your RA number on your original invoice in the space provided.  Pack your return securely in the original package if possible, and include a copy of the invoice/packing slip. If you do not have your original invoice/packing slip, please include the following information: the RA number; your name; address and phone number; the product information, including item number, size, color, and quantity.

We recommend that you insure all returns and exchanges and ship via UPS. 

Please mail all returns to:

Reigning Pets Northwest
Attn: Returns
25 NW 23rd Place Suite 6 #354
Portland OR  97210-5599

All returns will be gladly accepted within 30 days of the purchase date provided the item is in new, unused condition ("Exceptions" are listed below).  Please include the original packaging and receipt in order to receive a refund of the original purchase price – minus non-refundable shipping and handling costs. Orders cancelled or refused once processed for shipping--or returned as undeliverable--will be treated as a return.

Exceptions:

Treats that come in their own package and have been opened are not returnable. Please order only one package until you’ve determined whether or not you pet will eat that particular treat. 

Exchanges:

Ordered the wrong size or color? Simply place your corrected order online and follow the instructions above to return the items that you don't want. We'll credit your card for the returned items once we receive them in good condition.

Hours

We are open from 9:00 - 5:00 PST Monday - Friday. We will respond to all voice mails and emails within 1 business day. Due to high call volume, you may be prompted to leave a voice mail, so please be sure to leave a message, and we'll call you back as soon as possible.

Privacy

Reigning Pets Northwest, LLC, an Oregon limited liability companyvalues and honors the privacy of its internet customers and financial partners by establishing an environment of trust and safety. Information about our customers, including names and addresses, credit card information, beneficiaries, and gifts amounts is kept strictly confidential by all authorized Reigning Pets Northwest, LLC, an Oregon limited liability company’spersonnel, unless permission is obtained in writing from the customer to release such information. Such information shall be recorded and retained only for the private, business use of the organization.

Reigning Pets Northwest, LLC, an Oregon limited liability companyseeks to maintain appropriate measures to ensure the security of donor and customer information—including the use of locked files, computer passwords, and by the regular shredding and disposal of unessential printed partner records. All offices of Reigning Pets Northwest, LLC, an Oregon limited liability companystrive to follow these same guidelines, including security of their laptop and handheld (personal digital assistance) computers. Names acquired through the Internet, or other public domains, are also protected from unsecured Web sites, including addresses, telephone, facsimiles, e-mail addresses, credit card data, other personal information, and dossier files.

Secure Ordering

All online transactions through our website are handled with industry-standard SSL encryption. This means that when you enter your credit card number into our secure order form and you press the purchase button, your information goes through a highly secure encryption process which prevents any person on the Internet from seeing your information. Within just a few seconds, it reaches our credit card authorization server, is decrypted, and is quickly authorized without any human intervention. As surprising as it may seem, this process is considerably safer than turning your credit card over to a waiter in a restaurant. If you still feel uncomfortable about entering your credit card information online, we would be more than happy to process your order over the phone. Simply call us at (503) 799-2461 and one of our sales associates can help you out right away.

International Orders

We ship orders internationally, but please be aware that some of our products are bulky so the shipping charges can be high. Also, some international orders may be subject to additional fees (customs, duties, brokerage fees, taxes, etc.), which are the customer's responsibility above and beyond the price paid to Reigning Pets Northwest. 

To find out about placing an international order, please e-mail us with the size and description of the products you would like to order along with your shipping address. We will calculate the weight and provide you with the total shipping cost, as well as instructions for placing your international order.

Please feel free to call us at (503) 799-2461 between 9:00 - 5:00 PST and we can assist you over the phone.

Terms of Use

Last Updated: January 14, 2008

CatsAndDogsNorthwest.com is a Web site (Site) of Reigning Pets Northwest, LLC, an Oregon limited liability company.  When we use the terms "we" "us" or "our", we refer to Reigning Pets Northwest, LLC, an Oregon limited liability company (collectively "Our Organization"). 

1.  USE OF THE SITE

PLEASE CAREFULLY REVIEW THE TERMS OF USE OF THIS SITE AND THE TERMS OF OUR PRIVACY STATEMENT BEFORE USING THIS SITE OR ANY OF OUR SITES, OR ANY GOODS OR SERVICES FROM OUR SITE.

By using this Site, including downloading or accessing Materials, ordering products or otherwise using the Services, you agree to be bound by, and acknowledge your acceptance of these Terms of Use. From time to time, we may update these Terms of Use. We encourage you to periodically review these terms for any material changes. You agree to be bound by all of the provisions of these Terms of Use that are displayed on the SITE on the date you use the Site and/or any part of the Service. Your use of the Site, and/or any part of the Service, indicates your acceptance of all of the provisions of these Terms of Use that are displayed on the Site on the date of such use.

2.   DESCRIPTION OF SITE AND THE SERVICE.

We may provide, through the Site, Services that include without limitation the:

(a) provision of the Site and other online services and Internet sites;

(b) display, performance, provision, and use of: information such as educational, promotional, product, pricing, marketing or other valuable information ("Information"); copyrighted works, photographs, text, music, video, sound, graphics, messages, and other Materials, including Our Materials and Third Party Materials ("Content"); and our and Third Parties' Trademarks;

(c) interactive communication through chat, message boards, VOIP and other media, and

(d) offering of products and services for sale, license, distribution or use.

You can contact us about this Site or about accessing and changing any personal information you provide at this Site through contact information contained on the Site.

3.   OWNERSHIP OF INTELLECTUAL PROPERTY OF THIS SITE AND MATERIALS.

3.1. Trademarks, Copyright and Intellectual Property Ownership. 

We use names, marks, brands, design marks, slogans, logos, designs, trade dress and trade names on the Site or with the Service "Our Trademarks".  We own all Trademarks, the Content, and other information displayed and posted on, contained in, and/or provided in connection with, the Site and/or the Service (collectively, "Our Materials).  Also, third parties have allowed us to post or use their materials and Trademarks on Site ("Third Party Materials").  We refer to Our Materials and Third Party Materials collectively as the "Materials".  

3.2 Copyright Notice.

Our Materials contained on the Site are copyrighted materials of Reigning Pets Northwest, LLC, an Oregon limited liability company.  Copyright © 2007-2008 Reigning Pets Northwest, LLC, an Oregon limited liability company.  All rights reserved.  We exclusively own, or have the right to use or license, all intellectual property in the Materials, proprietary information and know-how used with the Site and Services. We maintain all of the web pages of the Site as a collective work under the U.S. copyright laws and protect the Site and Materials under others' trademark and other intellectual property laws. 

3.3 Rights in Materials. 

By using or accessing the Site or services, you do not acquire any rights or interest in any Materials.  The only rights you can gain are those we explicitly grant to you through these Terns of use.  We reserve all rights that we do not expressly grant to you. 

You agree not to display, use (including co-branding your owns goods or services with our Trademark), remove, or alter our or Third Party Trademarks, Content or other Information without prior written consent.

You also agree that any use by you, or on your behalf, of our Trademarks, and the goodwill associated therewith, shall insure to our benefit.   

4. RESTRICTIONS ON USE OF CONTENT, MATERIALS AND MARKS. 

Your use of the Site is strictly and exclusively limited to personal, non-commercial use. Your use is also subject to Our and Third Party Intellectual Property Rights.  Except as expressly authorized in these Terms of Use, you agree that:

• You will not reproduce, edit, modify, rent, license, sell, distribute, mirror, republish, download, transmit, or create derivative works from any Materials displayed on, or made available through the Site, or in connection with the Service, in whole or in part, by any means now known or later developed;

• You will not modify, decompile, or reverse engineer any part of the Software;

• You will not copy, post or transmit any Materials that you receive from, access, or retrieve from, the Site or through the Service, to any server, or network of computers;

• You will not remove or modify any copyright or trademark notice, or other notice of ownership, displayed on, or affixed to, any Materials, including any copies of the Licensed Materials that you download and/or distribute;  and

• You will not frame the Site within a mark other than that of Our Ministry.

4.1 Proper notice required 

Any authorized uses of Our Materials, including any authorized reproduction, transmission, broadcast or adaptations permitted under these Terms of Use, must contain the following Copyright notice:

"Copyright © 2007 Reigning Pets Northwest, LLC, an Oregon limited liability company. All rights reserved. Used by permission."

All other copyright notices and Trademark notices should be maintained and displayed, as displayed on the Site or on the relevant Work, or as otherwise instructed by Us.

5. LIMITED LICENSE FOR DOWNLOADABLE MATERIALS.

5.1 Downloadable Materials.

We may identify certain materials on our Site as being downloadable ("Licensed Materials").  You may download one copy of these identified downloadable materials subject to the restrictions of the Terms. We grant to you a limited, non-exclusive, non-transferable, non-sublicensable, license to view, print, and make one copy of the Licensed Materials for only informational, educational, non-commercial, personal purposes and without alteration of the materials (the "License").  You can use the Licensed Materials only in the format in which we make them available on the Site for download, and only in authorized distributions. 

The License is subject to the following additional restrictions:

(a) You cannot charge or collect any Distribution Fee for the distribution of any of the Licensed Materials;

(b) All copyright, trademark or other proprietary notices that appear on the Licensed Materials, together with the permission notice, must appear on all copies of the Licensed Materials that you make or distribute;

(c) You shall not use, copy or distribute any graphics comprising part of the Licensed Materials separate from accompanying text;

(d) You shall not use the Licensed Materials in connection with, or relation to, any fundraising activities;

(e) You shall not use the Licensed Materials in a manner that suggests an association with or endorsement by US, or any of our products, services, or brands; and

(f) You shall not download quantities of Licensed Materials to a database that can be used to avoid future downloads of any of the Licensed Materials from any of the Sites.

Distribution Fee.  The term "Distribution Fee" means any and all payments of monies, fees, royalties, remuneration, donations, gifts or other consideration, whether in cash or like-kind, received by, paid to, owed to, on or behalf of, a user or a distributor that arise from, or are in any way related to the provision, transmission, distribution, sale, license, lease, rental or other use of the Licensed Materials, including specifically without limitation, any fundraising activities. 

5.2 Download of General Content.  
For the materials not clearly identified and intended as downloadable materials ("General Content") we grant you a limited, non-exclusive license to print one copy of the General Content, without alteration for your use for informational, non-commercial, private or personal purposes only.  No other use of downloaded General Content is allowed unless specifically allowed on the Site. You shall not copy any of the General Content or Materials or Content on our websites, onto another website.  You may, however, access the Materials or Contents of our websites through a hyperlink.

5.3 Reservation of Rights. We reserve any rights not expressly granted herein. 

5.4 Termination of License. We may terminate the License and any of the rights at any time by providing notice of
termination on the Site or directly to you as a user.  Further, the License shall automatically terminate without notice if you breach any of the terms or conditions of the License or these Terms of Use.  Upon termination of the License, you agree to immediately destroy, and cease all use or distribution of, any downloaded, printed or electronically stored copies of the Licensed Materials or General Content. 

6. PERSONAL INFORMATION AND PRIVACY OF INFORMATION

6.1. Provision of Your Personal Information.

As a user of the Site, you can visit certain areas of the Site without revealing any information about yourself.  In other parts of Our Site, you may be required to provide information for certain purposes, including registering for a service, completing a transaction, making a donation, sending correspondence, purchasing or ordering a product  or gaining access to a portion of the Site or a Service.  Any information you provide to the Site is referred to as "Registration Data".

We encourage you not to use, submit or provide any personal or sensitive information beyond what is requested or required for your transactions with us or our ministry affiliates.  We shall have no responsibility for use, misuse, loss or alteration of any information (including Registration Data) provided by you.  This includes any information, content, materials or ideas that you provide without our request.

6.2 Accuracy of Personal Information.   

In operating our Site we seek to provide valuable information and we value accurate and honest communication.  In using the Site, you agree to provide true, accurate, current and complete information about yourself in Registration Data or other data and materials you provide.  It is your responsibility to maintain the security of all passwords, user identification data, and other unique identifiers established in connection with your use of any part of the Site and/or the Service, including any Forum (defined below).  As part of your use, you agree to maintain and promptly update the Registration Data, and any other information you provide and to keep it true, accurate, current and complete.

If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we have the right to suspend or terminate your access to the Site, and to refuse any and all current or future access to, or use of, the Site and the Service.

6.3 Privacy.  

Any Registration Data and certain other information about you that we obtain from you through use of the Site is subject to our Privacy Statement.  For more information, see our full Privacy Policy.

6.3 Use by Minors.

We are concerned about the safety and privacy of all of our Site's users, particularly children. This Site is not directed or targeted to children. We ask that parents supervise their children while visiting the Site as with any Site on the Internet. For this reason, parents who wish to allow their children under the age of 13 to provide personal information to our Site must provide permission through sending an e-mail to the contact information listed on the Site prior to any submission of personal information by such child.

A parent of any minor providing information to our Site can:

(a) ask to review any personal information about his/her child that we may have collected at the Site;

(b) request that we delete this information (if we still have the information in our databases); and/or

(c) instruct us not to collect or use his/her child's information in the future. 

If you are a parent and wish to exercise this right, simply contact us at the contact information listed on the site.  For more information, please refer to our Privacy Statement.  In the absence of parental permission, you certify by using the Site or any part of the Service, that you are at least 13 years of age.  If you are ordering or purchasing any product, you agree that you are 18 years of age, or at least the age of majority for purposes of entering into an enforceable contract in the jurisdiction in which you reside.

7. GENERAL USE RULES.

To facilitate everyone's enjoyment of the Site, we have set out our General Use Rules for you here. Generally speaking, these rules simply require respect and good manners. Use common sense and you will feel right at home.

No Obscenity.  We do not allow obscene, racist, vulgar, discourteous, indecent or sexually explicit language or images. You agree not to post, upload, e-mail, transmit, distribute, or otherwise make available, any such content or materials onto any of the Site, including any Forum. 

No Posting or Communication of Infringing Material or Harassing Communications or Advertisements. You also agree not to post, communicate, upload, e-mail, transmit, distribute, or otherwise make available:

• any material or content that infringes and/or violates any right of a third party (including its intellectual property and proprietary rights), or any law; 

• any harassing, slanderous, libelous or derogatory information or content, or

• any advertisements for products or services, "junk mail", spam, chain mail, pyramid schemes, or other form of commercial or illegal solicitation;

No Commercial Uses.  You agree not to use the Forum or the Site for commercial purposes of any kind;

No Harm to Minors.  You agree not to harm, or attempt to harm, lure or deceive minors in any way;

No False Identity.  You agree not to create or use a false identity for the purpose of misleading others;

Do Not Collect or Store Personal Data.  You agree not to collect or store personal data about other users;

No Virus or Disabling Software.  You agree not to post or distribute any software or other materials that contain a virus, worm, trojan horse or other harmful or disabling code or component;

No Interference with the Site or Service.  You agree not to interfere with, or disrupt, the operation of the Site and/or the Service, or with servers or networks connected to, or used in connection with the operation of the Site.

Obey Requirements.  You agree not to disobey any requirements, procedures, policies or regulations established by the owners or operators of any networks, hardware, or software connected to, or used in connection with the operation of the Site, or any requirement that we post on the Site.

Respect Privacy of Others.  You must respect the privacy of others.  You agree not to post or disclose phone numbers, addresses, Social Security numbers, or any other private information, relating to any other person.

8. PRODUCT SALES, DONATIONS, SUBSCRIPTIONS AND FEES

8.1 Product Sales and Availability.  

We may sell certain products and materials on our Sites.  All prices for products and materials sold through the Site are quoted in U.S. Dollars, and are valid and effective only in the United States at the time of posting.  If we provide products or materials for delivery to certain locations outside the United States, we reserve the right to charge a higher price, or additional fees, for such products.  We reserve the right to, at any time, and without prior notice, discontinue or change information, availability and pricing on any product or Materials on our Site, without incurring any obligations to you or any other party.  You are responsible for any applicable use taxes of your jurisdiction imposed as user or buyer of products or services.

8.2.Third Party Sales.

WE MAKE NO REPRESENTATIONS WITH RESPECT TO THE AVAILABILITY OR QUALITY OF ANY PRODUCTS, MATERIALS OR SERVICES THAT YOU PURCHASE FROM A THIRD-PARTY WEBSITE THAT LINKS TO OR FROM ANY OF THE SITES, OR AS A RESULT OF THIRD-PARTY CONTENT (INCLUDING ADVERTISEMENTS OR SPONSORSHIPS) POSTED, DISPLAYED OR INCLUDED ON ANY OF THE SITES. WE DO NOT ENDORSE ANY OF THE PRODUCTS, NOR HAVE WE TAKEN ANY STEPS TO CONFIRM THE ACCURACY OR RELIABILITY OF ANY INFORMATION CONTAINED IN SUCH THIRD-PARTY SITES OR CONTENT (INCLUDING ADVERTISEMENTS).

YOU HEREBY IRREVOCABLY AND FOREVER RELEASE AND WAIVE (ON BEHALF OF YOURSELF AND YOUR HEIRS, PERSONAL REPRESENTATIVE, AND PERMITTED ASSIGNS) ANY CLAIM AGAINST US RELATING TO, OR ARISING OUT OF, (A) THE OPERATION OR DISPLAY OF ANY THIRD-PARTY WEB-SITES AND THIRD-PARTY CONTENT, WHETHER OR NOT SUCH WEB SITES AND CONTENT ARE ACCESSIBLE THROUGH, OR DISPLAYED ON,  THE  SITE; (B) YOUR ACCESS OR USE OF ANY THIRD-PARTY WEB SITE OR THIRD-PARTY CONTENT; AND (C) ANY AND ALL PRODUCTS OR MATERIALS THAT YOU PURCHASE FROM ANY THIRD-PARTY WEB SITE, EVEN IF SUCH PRODUCT IS ADVERTISED ON THE SITE. 

WE STRONGLY ENCOURAGE YOU TO MAKE WHATEVER INVESTIGATION YOU FEEL NECESSARY OR APPROPRIATE BEFORE PROCEEDING WITH ANY ON-LINE OR OFF-LINE TRANSACTION WITH THE OPERATOR OR OWNER OF A THIRD-PARTY WEB SITE OR THE PUBLISHER OR OWNER OF ANY THIRD-PARTY CONTENT DISPLAYED ON THE SITE.

8.3 Ownership of Third Party Materials

Third Party Materials are owned, or licensed by the owner thereof, and, where necessary, we use such Third Party Materials with the permission of the owner.  Unless we expressly indicate in these Terms of Use, you have no rights or interest in any Third Party Materials.  All rights relating to these materials are reserved to their owner. 

8.4 Donations.

Donations made through our Site are verified, secure and confidential.  Like any tax-deductible charitable contribution, any electronic giving made through our Site by credit card or electronic transfer is considered made and irrevocable at the time the contribution is submitted on our Site.  For further information or questions concerning donations you may contact us at: info@catsanddogsnorthwest.com.

8.5 Credit Cards. 

We take the issue of your privacy seriously. All credit card information submitted is protected by SSL (Secure Sockets Layer) encryption or similar technology. We provide your credit card number, billing and shipping information to participating merchants from whom you buy goods or services. These merchants are solely responsible for how they use that information and any other information they independently acquire from you or about you. Otherwise, we do not share or use your credit card information, except as described in our Privacy Statement, which we encourage you to read each time you visit any of our Sites.

9. DISCLAIMERS.

9.1. EXCEPT FOR THE LIMITED WARRANTIES OTHERWISE EXPRESSLY STATED AND DISPLAYED ON THE SITE RELATING TO CERTAIN PRODUCTS THAT WE SELL THROUGH THE INTERNET STORE, YOUR USE OF THE SITE, THE SERVICE, ALL CONTENT, ALL INFORMATION, AND ALL MATERIALS ARE OFFERED ON AN "AS IS" BASIS, "WITH ALL FAULTS," AND "AS AVAILABLE," WITHOUT ANY WARRANTIES WHATSOEVER, EITHER EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW.  WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, RELATING TO THE SITE, ALL INFORMATION, CONTENT, MATERIALS, THE SOFTWARE, AND THE SERVICE, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF THIRD PARTY INTELLECTUAL PROPERTY RIGHTS.  WE DO NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SITE AND/OR THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT DEFECTS OR ERRORS WILL BE CORRECTED PROMPTLY OR AT ALL; AND/OR THAT ANY OF THE SITE, INFORMATION, CONTENT, MATERIALS, THE SERVICE (AND/OR ANY SOFTWARE, SERVER, COMPUTER, HARDWARE, OR NETWORK RELATING TO THE OPERATION, OR HOSTING OF, ANY OF THE FOREGOING) WILL BE FREE OF VIRUSES, ERRORS, OR HARMFUL COMPONENTS.  APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.  WE ASSUME NO RESPONSIBILITY FOR THE TIMELINESS, DELETION, MIS-DELIVERY OR FAILURE TO STORE ANY COMMUNICATIONS OR MATERIALS POSTED ON OUR THE SITE OR IN ANY FORUM.

9.2. WE EXPRESSLY DISCLAIM ANY WARRANTIES, REPRESENTATIONS, OR RESPONSIBILITY FOR THE ACCURACY OR COMPLETENESS OF ANY INFORMATION, CONTENT, AND MATERIALS CONTAINED, DISPLAYED, OR POSTED ON THE SITE OR OTHERWISE AVAILABLE THROUGH OUR SITE, OR ON SITES THAT LINK TO OR FROM THE SITE.  ALL SUCH INFORMATION, CONTENT AND MATERIALS ARE SUBJECT TO CHANGE WITHOUT NOTICE.  WE DO NOT WARRANT, OR MAKE ANY REPRESENTATIONS WITH RESPECT TO, THE USE, OR THE RESULTS THAT MAY BE ACHIEVED THROUGH SUCH USE, OF ANY OF  the  SITEs,  ANY PART OF THE SERVICE, AND/OR ANY INFORMATION, CONTENT, AND/OR MATERIALS.    

9.3. AT ANY TIME AND WITHOUT NOTICE, WE MAY, FOR ANY REASON WHATSOEVER AND WITHOUT INCURRING ANY LIABILITY OR OBLIGATION TO YOU OR ANY OTHER PARTY, TERMINATE OR SUSPEND THE DISPLAY, OPERATION AND/OR PROVISION OF (A) THE-SITE (OR ANY PART THEREOF, INCLUDING ANY CONTENT, INFORMATION, AND/OR MATERIALS); (B) ANY PART OF THE SERVICE; AND/OR (C) YOUR ACCESS TO THE SITE OR ANY PART OF THE SERVICE.     

9.4  WHILE WE WILL MAKE REASONABLE EFFORTS TO PROVIDE ACCURATE AND TIMELY INFORMATION, REPORTS AND PRAYER REQUESTS ON OUR SITE, YOU SHOULD NOT ASSUME THAT THE INFORMATION PROVIDED IS ALWAYS UP TO DATE, ACCURATE, COMPLETE OR THAT OUR SITE CONTAINS ALL OF THE RELEVANT INFORMATION AVAILABLE.  IN PARTICULAR, IF YOU ARE MAKING A CONTRIBUTION DECISION REGARDING ANY OF OUR MININSTRIES, PLEASE CONSULT A NUMBER OF DIFFERENT AND INDEPENDENT SOURCES, INCLUDING THE CHARTER MEMBERSHIP INFORMATION AT THE EVANGELICAL COUNCIL FOR FINANCIAL ACCOUNTABILITY (ECFA).

10. LIMITATION OF LIABILITY. 
IN NO EVENT AND UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES THAT RESULT FROM YOUR USE OF, OR INABILITY TO USE, ANY OF OUR SITE, ANY INFORMATION, ANY CONTENT, ANY MATERIALS, AND/OR THE SERVICE, OR ANY PART THEREOF, EVEN IF WE HAVE BEEN EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES.  SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.  IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FO ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHEHTER IN CONTRACT, TORT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, OR OTHERWISE) EXCEED THE AMOUNT PAID BY YOU TO US, IF ANY, FOR ACCESSING OR USING ANY OF THE SITE AND/OR FOR USING THE SERVICE OR ANY PART THEREOF.  IF YOU ARE DISSATISTIED WITH ANY ASPECT OF THE SITE AND/OR SERVICE, IF YOU DO NOT AGREE WITH ANY PROVISION OF THESE TERMS OF USE, OR IF YOU HAVE ANY OTHER DISPUTE OR CLAIM, WITH OR AGAINST OUT ORGANIZATION WITH RESPECT TO THESE TERMS OF USE OF ANY OF THE SITE OR ANY PART OF THE SERVICE, THEN YOU ACKNOWLEDGE AND AGREE THAT YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE ACCESSING AND/OR USING THE SITE AND/OR THE SERVICE.

11. INDEMNITY.  

You are entirely responsible for maintaining the confidentiality of all Passwords and all accounts that you establish in conjunction with your use of Ours Sites or the Service ("Your Accounts").  You are solely responsible for all activities that occur under, or relating to, your Passwords and Your Accounts, and for your use of any of our Site and any part of the Service.

You hereby agree to indemnify, defend, and hold us, and our affiliates, our officers, directors, owners, agents, information providers, affiliates, licensors, and licensees (collectively, the "Indemnified Parties"), harmless from and against any and all liabilities and costs (including reasonable attorney's fees) incurred by the Indemnified Parties in connection with any claim arising out of, or relating to:

(a) any breach by you of these Terms of Use;

(b) any unauthorized use by you of any Information, Content, Materials,  our Site, or any part of the Service;

(c) your use of our Site and/or any part of the Service; and

(d) all activities relating to, or conducted under, your Passwords and/or Your Accounts.

You shall use your best efforts to cooperate with us in the defense of any such claim. We reserve the right, at our own expense, to assume the exclusive defense and control of any claim against you or use that is subject to indemnification by you.  You agree that that in the event of any unauthorized use of  our Site, any Information, Content, Materials, and/or any part of the Service, we shall be entitled to obtain an injunction proscribing such unauthorized use, without the necessity to post bond, and in addition to any other remedies available at law or in equity.

12. NOTICE AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT.

We are committed to respecting the intellectual property rights of other parties, and we ask you, and the other users of our Site and the Service, to do the same. Pursuant to Title 17, United States Code, Sections 512(c)(2) and (3), notifications of claimed copyright infringement for materials displayed, or available, on any of  the  Site should be sent to our Organization's Designated Agent. Our Organization's Designated Agent is:
 Joe Kaufman, Esq. 
 Du Val Business Law
 1012 SW King Avenue, Suite 103
 Portland, OR 97205
 503-827-3003
 503-827-3004 Fax

13.  TERMINATION.

These Terms of Use, as may be modified from time to time by us without notice, are effective until we provide notice of termination thereof on our Site.  You agree to be bound by the Terms of Use as displayed on each of our Sites at the time you use such Sites and/or any part of the Service provided in connection therewith.  You may not terminate any provision of these Terms of Use.  Your sole and exclusive remedy is to discontinue your access and use of all our Sites and the Service, and to destroy all Materials and other items obtained from any and all our Site, whether pursuant to the License, or otherwise, together with all related documentation and all copies and installations thereof, except for purchased products. We may terminate your access to any and all our Sites, and/or any part of the Service, at any time in our sole discretion, and we reserve the right at any time to discontinue the operation of any of our Sites, and/or the provision of any part of the Service.  We may immediately terminate your right to access and/or use any of our Site and/or the Service, without notice, if, in our sole discretion, you fail to comply with any provision of these Terms of Use. 

14.  GENERAL PROVISIONS.

14.1 You acknowledge and agree that the unauthorized use of our Site, Information, Content, Materials, and/or any part of the Service could cause irreparable harm to us and/or organizations or individuals that may be associated with us worldwide.  Accordingly, you agree that that in the event of any unauthorized use of our Site, any Information, Content, Materials, and/or any part of the Service, we shall be entitled to obtain an injunction proscribing such unauthorized use, without the necessity to post bond, and in addition to any other remedies available at law or in equity.

14.2 We may at times send you information by e-mail that we believe will be of interest to you.  If you register at any of our Sites, and you do not want to receive e-mails from us, please let us know by responding to the unsubscribe action in the message received or contacting us through information on the website.

14.3 These Terms of Use shall be governed by, and construed in accordance with, the laws of the State of Florida, without giving any effect to any principles of conflicts of law.  You agree that any action at law or in equity, and/or any claim arising out of or relating to these Terms of Use, our Site, the Service, and/or your access, and/or use, of any of our Site or the Service, shall be filed and litigated only in the state or federal courts located in Multnomah County, Oregon.  You hereby consent and submit to the exclusive personal jurisdiction of such courts for the purposes of litigating any such action or claim.

14.4 These Terms of Use, as may be amended by us from time to time, constitute our entire agreement with respect to your use of any of our  the  Site and the Service.  These Terms of Use supersede all prior agreements, understandings and representations between us with respect to your use of the Site and the Service.  You cannot amend or alter the terms of these Terms of Use.

14.5 These Terms of Use, including the License, are personal to you, and neither can be assigned by you.  You agree not to allow any other person to access and/or use any of  the  Site or the Service unless such other person agrees to be bound all of the provisions of these Terms of Use.  You further agree to assume all responsibility and liability arising from any third party access to, or use of, any of  the  Site and/or the Service (a) using, or under, any of Your Accounts, or any of your Passwords; and (b) that you permit, knowing that such third party has not agreed to be bound by all of the provisions of these Terms of Use.

14.6 We may at times send you information by e-mail that we believe will be of interest to you.  If you register at any of the Sites, and you do not want to receive e-mails from us, please let us know by responding to the unsubscribe icon in the message received. 

14.7 If any provision of these Terms of Use is finally found by a court of competent jurisdiction to be void, invalid, unenforceable or otherwise contrary to law or equity, the remaining provisions of these Terms of Use that can be given effect without such void or unenforceable term or provision, shall be given full effect and binding on the parties. 

14.8 Our failure to enforce strict performance of any provision of these Terms of Use, or to penalize any violation by  of these Terms of Use, or to penalize you for any further violations of any provision of these Terms of Use.

14.9 All of the provisions of these Terms of Use, which by their nature, survive the termination of these Terms of Use, shall so survive, including without limitation, the provisions of Paragraphs 3, 4, 5, 6, 8, 9, 10 and 11. 

Contact Us

We would love to hear from you. Feel free to call, write, or email us:

Reigning Pets Northwest
25 NW 23rd Place Suite 6 #354
Portland OR  97210-5599
info@reigningpetsnorthwest.com

Telephone: (503) 799-2461
Hours: 9:00 - 5:00 PST Monday - Friday